Top ShopsJewelryShop by VideoCelebrity |  | Emitations Shipping Costs & Options (Domestic and International) |
 Domestic Shipping
Please use the chart to determine which shipping option is right for you. All domestic shipping occurs on BUSINESS days (Monday-Friday) only unless otherwise specified.
*Please note that a processing period of up to 48 hours may be applied.
Fedex Shipping
All Standard Overnight shipments will be delivered to the customer no later than 5:00pm(PST) the day after your order has been processed. All fedex shipping occurs on BUSINESS days (Monday-Friday) only unless otherwise specified.
*Please keep in mind orders can take up to 48 hours to process before shipping. Please call Customer Service for assistance at 1-800-652-5002 or email info@emitations.com and include your order number in the subject line. |
TYPE OF SHIPPING |
WHEN YOUR PACKAGE WILL BE DELIVERED |
Free Shipping!
(Orders over $75.00) |
Free 10 day shipping for USPS domestic orders over $75. Includes delivery confirmation. |
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$5.99, Standard |
3 to 5 day shipping via USPS. Includes delivery confirmation. |
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$8.95, FPO/APO Military |
5 to 7 day shipping via certified mail. |
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$19.95, FedEx |
2 day shipping. Includes online tracking. |
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$35.00, FedEx |
Standard Overnight. Includes online tracking. |
International Shipping
Please allow up to 10 business days for all international deliveries. Orders which select FREE international standard shipping (purchase of $125 or more) require approximately 15 business days for delivery.
*Please note: shipping costs do not include customs brokerage fees and related tariffs. These fees are the responsibility of the customer.
We ship internationally to the following countries:
*If your country is not listed, please contact customer service at (619) 528-9100 and we'll gladly look into shipping options for your country.
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TYPE OF SHIPPING |
WHEN YOUR PACKAGE WILL BE DELIVERED |
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FREE International Standard - orders over $125 |
Free 15 business day international standard shipping for global orders over $125. |
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$25.00, Global Priority |
Please allow up to 10 days for delivery. |
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FREE Canada - orders over $100 |
Free 15 business day international standard shipping for Canada orders over $100. |
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$12.99 Canada Shipping, First Class Mail |
Please allow up to 10 business days for delivery.
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* Australia
* Austria
* Bahamas
* Belgium
* Brazil
* Canada ($12.99 Shipping)
* Cayman Islands
* Chile
* China
* Costa Rica
* Denmark
* Dominican Republic
* Finland
* France
* Germany
* Greece
* Greenland
* Guam
* Hong Kong
* Ireland
* Israel
* Italy
* Japan |
* Luxembourg
* Mexico
* Monaco
* Netherlands
* New Zealand
* Norway
* Philippines
* Poland
* Portugal
* Puerto Rico
* Samoa
* Saudi Arabia
* Singapore
* South Africa
* Spain
* Sweden
* Taiwan
* Tonga
* Turkey
* United Arab Emirates
* United Kingdom
* Venezuela
* Virgin Islands (British) |
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Please note that we ONLY accept credit cards issued in the United States.
All international orders MUST be paid for using PayPal. PayPal is a free and secure intermediary payment service that allows you to pay easily and quickly via credit card and electronic check, among other options. Please visit the PayPal Help Center for more details.
The PayPal application process is quick, easy, and secure, allowing you to shop using your PayPal account at sites based around the world with automatic currency conversions and privacy safeguards. |
Shipping Rules and Regulations
* While most orders begin the shipping process immediately, please expect a 24 to 48 hour period for order processing. Shipping occurs once payment is approved, the address is verified, and the item is prepared. If an item is not in stock, you'll be notified by phone & email.
* If you have multiple items in your order, and anything is on back-order, we can send out what we have immediately. Simply select the appropriate checkbox during your checkout. We'll contact you when the back-ordered items arrive and ship them to you at no extra charge.
* Emitations free shipping offer is applicable to orders over $75.00 after coupons and discounts have been applied. Free international standard shipping offer is applicable to orders over $125.00 after coupons and discounts have been applied.
* You will not be charged for any item until it is shipped to you.
* PLEASE NOTE: Effective immediately, all express shipping (FedEx) orders must have the same billing and shipping address. This policy is in place to ensure correct delivery and to protect our customers from fraud. Additionally, FedEx does not deliver to P.O. Boxes, so any order with a P.O. Box in the billing and/or shipping address must be sent via USPS.
* If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be present at the designated shipping address.
* If your order is being delivered to an office building, apartment complex, or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may accept the signatures of mailroom employees, receptionists, and similar administrative personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.
* Please note that we ONLY accept credit cards issued in the United States. All international orders must be paid for using PayPal. This is to alleviate many of the issues and delays that we've experienced while trying to verify international credit cards.
* PLEASE NOTE: Effective immediately, all international orders must have the same billing and shipping address. This policy is in place to ensure correct delivery and to protect our customers from fraud.
* The listed shipping fees do not include charges imposed by your country's Customs Agency. The package recipient is fully responsible for any additional fees imposed by customs, including any tariffs and duties. Sometimes customs will charge a fee, and other times they will not. If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.
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Tracking An Order
*Packages may be tracked online with FedEx. USPS will provide a delivery confirmation. If you cannot locate your tracking information, please call us toll free at (800) 652-5002. A customer service representative will be happy to help you.
*Once a package has been shipped out per your order specifications, it is literally out of our hands and becomes the responsibility of the postal service that you selected. Please note that this may include FedEx, USPS, or the postal service for the country that the package is being delivered to.
*If your package does not arrive as planned, please contact us for assistance! We are happy to help you locate the package if possible. If the package cannot be located, we will provide you with a replacement or refund once our standard procedure has been completed. This will require:
1. Customer must complete and return (via postal mail, fax, or scanned email) a signed affidavit of non-receipt (MANDATORY for all orders in which a replacement or refund is requested because the customer noted that the package was never received).
2. By signing the aforementioned affidavit, customer agrees that they will immediately ship back the original package - and cover all costs of shipping the package back to us - if it is received after a replacement or refund has been issued.
3. Emitations requires this form for our own protection, and as documentation to the shipping service so that we can file a claim.
*Postal fraud is a serious crime and Emitations is obligated to provide appropriate documentation when filing claims of packages that were not delivered as planned. Because we will provide a free replacement or refund upon receipt of this signed document, it is absolutely required in order to proceed. Please do NOT expect a replacement or refund if you are not willing and able to complete the required documentation.
Signature Confirmation
*Signature Confirmation is used for the following USPS orders: orders over $100, when there is a different shipping & billing address.
*Signature Confirmation is used for all Fedex orders, unless the customer emails Emitations and authorizes in writing that no signature is required.
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